returns policy

At Burning Bush NM, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns of unopened and undamaged products within 30 days of purchase. To initiate a return, please contact us either by email at support@burningbushnm.com or by phone at (505) 452-3551. Once your return request is approved, please follow the instructions provided to return the item.

Upon receipt and inspection of the returned product, we will issue a refund to the original method of payment. Please note that products that have been opened, used, or damaged are not eligible for return or refund. Refunds may take several business days to process, depending on your bank or payment provider. We encourage customers to carefully review their order upon receipt to ensure that all items are in satisfactory condition.

shipping policy

All orders from Burning Bush NM are shipped subject to additional charges as outlined on the order form at checkout. Shipping is handled via USPS, unless otherwise noted. Please be aware that shipping is only available to locations where CBD products can legally be shipped, and it is the customer’s responsibility to ensure compliance with local laws regarding CBD delivery.

Orders are typically processed and shipped within 48 hours of completed payment.

For local customers within the Albuquerque and Rio Rancho, NM metropolitan area, delivery options are available directly to your address. Once your order has shipped, a confirmation email including tracking information will be sent to the email address provided during checkout. This allows you to monitor your order until it arrives at its destination.

If you have any questions or concerns regarding returns, refunds, or shipping, please contact us at:

‍Burning Bush NM
2425 Mount Sinai SW, Albuquerque, NM 87105
Phone: (505) 452-3551
Email: support@burningbushnm.com